The breakfast here is outstanding, sensational, and offers a variety of tasty options.

The staff were very helpful, polite, smart and always greeted you. The hotel is new, smart, clean and tidy. The breakfast is a wide ranging buffet and the dirty dishes were quickly cleared away. Larger than usual bathroom.

My husband and I were very impressed with the hotel it was very good the service we had and the staff were very friendly and helpfull.It was near to the main town within walking distance .

I have only one comment which would have been helpfull would havebeen nice if you provided tea making facilities. I would recommend the hotel to people who may wish to visit Krakow .

The ambiance is cozy and the breakfast is exceptional with a variety of cheese and delicious treats.

The vibe here was comfortable. Liked the room, it was a nice size with the balcony and comfy bed plus a big bathroom. - the staff was competent and very efficient, offered great services.

Amazing breakfast and great coffee and teas available. the room is spacious and bright, plus there's a comfy sofa included. 🌟

It had a comfortable atmosphere and provided terrific service. The room was very large, extra large bed. The breakfast was exceptional with tasty variety.

Secured parking at the hotel location. Friendly, helpful staff and managers willing to arrange tours, dinner reservations, provide information. Very large suite with a bedroom, living room, big closets. Newly updated bathroom. Comfortable bed. Very nice breakfast. Easy walk to main town square (15-20 minutes). Although there is no view, the hotel is just a block away from the castle, lake, and pleasant walking trails. Very quiet at night. Complementary bottles of water each day. Small lounge for evening drinks. Felt very welcome at the hotel and would stay there again.

No amenities such as a safe, hairdryer, refrigerator, coffee/teapot, fan or air conditioning (the room was quite warm during the day, but cooled at night with windows open). Blanket was for a twin/single vs. Double bed; not a problem if it is warm, but you may need to ask for another blanket in cooler weather. Breakfast starts at 8:00, somewhat inconvenient if you have a 9:00 tour or early business meetings. Few nearby restaurants; must walk 15-20 minutes to a restaurant. Overall, very clean and pleasant facilities and room, although the carpets in the room are older and could probably use a deep cleaning.

This is an excellent hotel. Staff very friendly and helpful. Breakfast great with huge selection. Room was large and nicely decorated. Our room on top floor (there was a lift) had a balcony overlooking the Wawel Castle, which was a great surprise. Just a short stroll to all the sights. Thanks Benefis. Happy to recommend this hotel.

The services here are amazing, and they offer on-site private parking.

Everything was great during 4 days, enjoyed its marvellous and decent location short walk to conference centre and old town. My room was very pretty and the view of the castle was perfect! The breakfast looked sensational with a wide range of options.

Across the river from the Wawel Castle so some might find the location as being a bit inconvenient. We liked it because it was quiet and the very large room had a balcony view of the castle. The breakfast is included in the price and is terrific served in a lovely room. The staff was extremely helpful and friendly. Excellent value.

The service here was amazing, and they even provided a great breakfast with fresh fruit and delicious treats.

Superb hotel, very comfortable, great views overlooking the castle, a quiet location,We walked to the centre via the castle and also walked via the Jewish quarter to the centre, each taking approximately 45 mins, there and 45 mins back. We traveled the first week in September and the weather was good, which helped a great deals. Krakow is superb place night life is good for young and old with much to do, this has been my fourth vist and it will not be my last !!

There was nothing that we disliked about the hotel being situated on the other side of the river, it would not be suitable for wheel chairs etc, or any one with walking diffinformational though taxis are always available at reasonable costs.

it is good and its staff are quite friendly, locaton is all right and about 15-min-walking distance to city center.